JR Travel who have been trading since 2000 contacted us regarding a bespoke booking system for their staff and customers, JR had been using a written diary to make each booking which was causing problems as the diary cannot be in more one place at any one time.
Drivers, booking staff & vehicle cleaners all need access to the information and imagine what would happen if the diary was lost…
it web studio built a unique and bespoke online booking system for JR Travel to make the booking process simple, The system includes an inbuilt diary which automatically emails the customer and drivers booking confirmations as well as reminders 3 days before the booking.
The features of the booking system:-
- Full customer contact information
- Customers and staff made bookings online anywhere, anytime
- Bookings can be single or recurring
- Automatic email confirmation to customers and drivers
- Generation of Daily sheet to give overview of Daily operations
- Daily sheet emailed to drivers and car cleaners
- Track customer payments for each trip
- Track drivers costs per job, per week, per month
- Driver management (add/delete driver)
- Customer management (add / delete customer)
The system which has been in operation for the last 24 months has revolutionised the booking process for JR Travel, everyone can access the information from anywhere, anytime, and if they are out of the office they can made and view bookings via their blackberries, iPhone and iPads.
With complete peace of mind the system is secure and backed up every night, So nothing can go missing!